Responsible Gaming

At bet-7-k-united-kingdom, operated for UK players through k7bet.casino, gambling is offered as a form of leisure, not a way to make money or solve financial problems. Responsible gaming means making informed, conscious choices about when, how, and how much you play, keeping gambling under control and in balance with the rest of your life.

Global Gaming Ventures (UK) Limited (company number 13579246) operates bet-7-k-united-kingdom in Great Britain under licence number 58123 issued by the UK Gambling Commission. As part of our regulatory duties, we provide tools, information, and support to help you stay in control and to reduce the risk of gambling-related harm. If you ever feel that your play is no longer enjoyable, our customer support and safer gambling teams are available to assist you with limits, breaks, and specialist referrals.

Risk Awareness

Gambling involves risk. You can lose money, and the outcomes of casino games and betting markets are based on chance. Being aware of early warning signs helps you recognise when gambling may be becoming harmful and when to seek support.

Signs of Potential Gambling Harm

• Increasing frequency and stakes: You gamble more often, for longer periods, or for higher amounts than you originally planned.
• Thinking about gambling constantly: You often think about bets, games, or strategies when you are at work, with family, or engaged in other activities.
• Chasing losses: You return to k7bet.casino or other gambling sites specifically to try to recover previous losses.
• Spending more than you can afford: Gambling money that should be used for rent, bills, food, or other essential expenses, or borrowing to fund play.
• Hiding behaviour: Lying about the amount of time or money spent gambling, deleting browser history, or hiding bank statements.
• Emotional impact: Feeling guilt, anxiety, irritability, or low mood connected to gambling, especially after losing.
• Neglecting responsibilities: Missing work, studies, family events, or social commitments due to gambling.

Self-Assessment Questions

The following questions are for personal reflection. Answer them honestly with "yes" or "no":

• In the last 12 months, have you spent more time or money gambling on k7bet.casino than you originally intended?
• Have you ever tried to win back money you have lost by continuing to gamble or by increasing your stakes?
• Have you borrowed money, used overdrafts or credit cards, or sold possessions in order to gamble?
• Have you hidden or minimised your gambling activity from family, friends, or colleagues?
• Have you felt anxious, depressed, or irritable when you could not gamble or when you tried to cut down?
• Has gambling negatively affected your work performance, relationships, studies, or financial situation?
• Do you feel that you may have lost control over your gambling or that it is no longer just entertainment?

If you answered "yes" to one or more of these questions, we strongly encourage you to take a break, use the tools described below, and contact professional support services such as GamCare or Gambling Therapy for confidential advice.

Limits & Tools

To help you stay in control when using k7bet.casino, bet-7-k-united-kingdom provides a range of safer gambling tools. You can configure these settings in your personal account and adjust them as your circumstances change. Where required by regulation, increases to limits are subject to a cooling-off period, and some settings cannot be immediately reversed.

Deposit Limits (Daily, Weekly, Monthly)

You can set deposit limits to control how much money you can add to your k7bet.casino account over specific periods. To set or adjust a limit:

1. Log in: Sign in to your k7bet.casino account using your usual credentials.
2. Open "My Account": Navigate to the "My Account" or "Profile" section in the site menu.
3. Choose "Responsible Gaming" or "Safer Gambling": Select the dedicated area that lists our control tools.
4. Select "Deposit Limits": Choose the option that allows you to set daily, weekly, and monthly maximum deposit amounts.
5. Enter your limits: For each time frame you wish to control, enter the maximum amount (for example, £50 per day, £100 per week, £250 per month).
6. Confirm your choice: Review and confirm. Your new limits take effect immediately or as otherwise communicated on screen.

You may decrease your deposit limits at any time, and the change will normally take effect immediately. Any request to increase or remove a deposit limit will be subject to a mandatory cooling-off period (typically at least 24 hours) before it is applied, in line with UK Gambling Commission requirements.

Time Spent Limits and Session Timers

Time-based tools help you monitor and manage how long you spend playing:

• Session reminders: You can enable on-screen reminders that appear after a chosen period (for example, every 30 or 60 minutes) showing how long you have been logged in, your net results, and options to log out or continue.
• Session time limits: In your "Responsible Gaming" settings, you can set a maximum single-session duration. Once that limit is reached, you will be automatically logged out and must wait until the next day or your chosen reset period before starting a new session, depending on the setting applied.

To configure these tools, go to "My Account" > "Responsible Gaming" > "Session Control" (or similar wording as displayed), select your preferred reminder interval or maximum session length, and save your settings.

Time-Out (Short Breaks of 24-72 Hours)

A Time-Out is designed for short-term breaks from gambling while keeping your account details available for future use.

1. Go to Time-Out: While logged in, open "My Account" > "Responsible Gaming" and select "Time-Out" or "Short Break".
2. Select duration: Choose a break period such as 24 hours, 48 hours, or 72 hours. Longer periods (for example, up to 30 days) may also be available and will be shown on screen.
3. Confirm your Time-Out: Read the information about what a Time-Out means, tick any confirmation boxes, and click "Confirm" or "Activate Time-Out".
4. During Time-Out: You will be unable to deposit or place bets on k7bet.casino until the selected period ends, though you may still receive transaction-related communications as required (for example, about settled bets or withdrawals).

Once the Time-Out period has expired, your account will normally become accessible again automatically. If you feel that a short Time-Out is not sufficient, we recommend using the longer-term self-exclusion options described below and, where appropriate, registering with GAMSTOP.

Self-Exclusion

Self-exclusion is a stronger, longer-term measure than a Time-Out. It is for players who feel they are at risk of, or already experiencing, gambling-related harm and wish to stop gambling with bet-7-k-united-kingdom via k7bet.casino for at least six months or longer.

How to Apply Self-Exclusion

1. Access the Self-Exclusion menu: Log in to your account (if you are able to do so), go to "My Account" > "Responsible Gaming", and select "Self-Exclusion". If you cannot log in, you may contact customer support to request self-exclusion.
2. Choose the exclusion period: Select the length of time that best reflects your needs, typically from 6 months to 1 year, 5 years, or lifetime, as displayed in the self-exclusion options.
3. Read the conditions: Carefully review the information about the consequences of self-exclusion, including the inability to use your account for gambling and the fact that the exclusion cannot usually be cancelled before the period ends.
4. Confirm your decision: Tick any required confirmation statements and click "Confirm Self-Exclusion". We may ask you to re-enter your password or verify your identity for security reasons.
5. Receive confirmation: You will receive on-screen confirmation and, where possible, an email summarising the self-exclusion period and its effect on your account.

Consequences of Self-Exclusion

• Account access: During the self-exclusion period, you will not be able to log in to your k7bet.casino account for gambling purposes or open new gambling accounts with us. Attempts to create new accounts are subject to detection and closure.
• Deposits and play: You will not be able to deposit funds, place bets, or use casino games while self-excluded.
• Marketing communications: We will take reasonable steps to stop sending you marketing messages about gambling products. You may still receive essential service messages (for example, about pending withdrawals or regulatory notices).
• Balance and withdrawals: Self-exclusion does not remove your right to access any remaining real-money balance. You may request a withdrawal of available funds by contacting customer support during the exclusion period, subject to standard identity and security checks.
• Irreversible during the period: Once activated, self-exclusion cannot normally be cancelled or shortened until the agreed period ends. After expiry, any request to reopen your account is subject to a cooling-off period and further review by our safer gambling team.
• Cross-brand measures: Where technically feasible, self-exclusion on k7bet.casino may also apply across certain related brands operated on the Neptune Gaming Platform, such as CosmoSpins and Jackpot Comet, in line with our cross-brand harm prevention policies.

GAMSTOP and Multi-Operator Self-Exclusion

In addition to our own self-exclusion tools, UK players are strongly encouraged to register with GAMSTOP, the free national multi-operator self-exclusion scheme. Once your GAMSTOP registration is active, you will be prevented from using online gambling websites and apps operated by companies licensed in Great Britain who participate in GAMSTOP, including k7bet.casino. You must complete the GAMSTOP registration on their website and ensure your personal details are accurate and kept up to date.

Support Resources

If you are concerned about your gambling or the gambling of someone close to you, confidential help is available from independent, specialist organisations. These services can offer information, counselling, online chat, and support groups. Many are free to use and operate throughout the UK.

Local Support for UK Players

• National Gambling Helpline (GamCare): Call 0808 8020 133 free of charge, 24 hours a day, 7 days a week, or use live chat via gamcare.org.uk. Support is confidential and primarily in English.
• NHS Gambling Services: The NHS in England offers specialist gambling clinics and mental health support. Speak to your GP or visit nhs.uk and search for "gambling addiction" for information and referral pathways.
• Samaritans (emotional support): If you are in distress or having suicidal thoughts, you can contact Samaritans free on 116 123 or visit samaritans.org. They provide 24/7 emotional support but are not gambling advisers.

International Support Organisations

National Self-Exclusion Schemes

• United Kingdom - GAMSTOP: Register at gamstop.co.uk to exclude yourself from participating UK-licensed online gambling operators for a chosen period.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego): Spanish residents can register via the Dirección General de Ordenación del Juego to block access to licensed gambling operators in Spain.
• Other countries: If you are not based in the UK, or you also use gambling services licensed in other jurisdictions, please check with your national regulator for any available self-exclusion registers.

Please note that bet-7-k-united-kingdom via k7bet.casino is focused on the UK market. If you access our services from outside the UK, you remain responsible for complying with any local laws and using local harm-minimisation tools where available.

Blocking and Filtering Software

• Gamban: A paid blocking application that prevents access to most gambling sites and apps across multiple devices once installed. For details, visit gamban.com.
• BetBlocker: A free blocking tool that allows you to restrict access to gambling websites and apps for chosen periods. See betblocker.org for more information.
• General filters: You can also use parental controls, internet filters, and device-level restrictions (such as those offered by operating systems or internet service providers) to block or limit access to gambling content.

These tools are provided by third parties and are not controlled by bet-7-k-united-kingdom. We recommend reviewing their terms, privacy policies, and limitations carefully before installation.

Family and Affected Others

Family members and close friends of someone with a gambling problem can also access support and information:

• GamCare for affected others: GamCare offers specific advice and support for partners, family, and friends. See the "affected others" section at gamcare.org.uk.
• GamAnon (Gamblers Anonymous family groups): GamAnon provides meetings and resources for relatives and friends of people with gambling problems. Visit gamblersanonymous.org.uk and look for GamAnon information.
• Online forums and chats: Websites such as Gambling Therapy host forums and live chats where affected others can exchange experiences and coping strategies anonymously.

All reputable support services treat your information confidentially and will explain how your data is used. Many can provide advice on next steps, including referrals to local counselling, support groups, or NHS services.

Help for Family

Living with or caring for someone who may have a gambling problem can be stressful and confusing. While you cannot control another person's behaviour, you can seek support for yourself and approach the conversation in a calm, informed way.

Preparing to Talk

• Gather information: Learn about gambling-related harm and available support options (such as GamCare, Gambling Therapy, and Gamblers Anonymous) before you start the conversation.
• Choose the right moment: Aim for a private, calm time when the person is not currently gambling, intoxicated, or highly stressed.
• Focus on behaviour and impact: Think about specific examples of how gambling has affected finances, relationships, or daily life, rather than making general accusations.

During the Conversation

• Use non-judgemental language: Express concern using "I" statements (for example, "I'm worried about you") rather than blame ("You always...").
• Listen actively: Give the person time to respond and avoid interrupting, even if you disagree with what they say.
• Set healthy boundaries: Be clear about what you can and cannot do, such as not lending money or covering gambling debts.
• Avoid arguments: If the discussion becomes heated, take a break and return to it later. Persistent conflict can make change harder.

Encouraging Professional Support

• Suggest confidential help: Encourage the person to contact the National Gambling Helpline (0808 8020 133), GamCare, or Gambling Therapy for impartial advice.
• Involve healthcare professionals: Recommend that they speak to their GP or a mental health professional. Gambling problems often occur alongside stress, anxiety, depression, or substance use.
• Explore blocking and exclusion tools: Discuss self-exclusion via k7bet.casino and GAMSTOP, as well as blocking software like Gamban or BetBlocker, as part of a broader recovery plan.

Support for Yourself

• Use specialist family services: Contact GamCare's services for affected others, or attend GamAnon family groups, to share experiences and receive guidance.
• Access online communities: Join forums and chats for families affected by gambling, such as those on Gambling Therapy, to gain peer support and coping strategies.
• Look after your wellbeing: Maintain your own social connections, hobbies, and self-care. If you feel overwhelmed, seek help from your GP or a counsellor.

If you believe there is an immediate risk of harm to yourself or someone else, contact emergency services or a crisis helpline (such as Samaritans on 116 123 in the UK) without delay.

Operator's Commitment

bet-7-k-united-kingdom, operated via k7bet.casino, is committed to providing a safe and fair gambling environment for all UK customers. Global Gaming Ventures (UK) Limited is licensed and regulated by the UK Gambling Commission under licence number 58123 for remote casino and real event betting. Our licence is subject to the Commission's Licence Conditions and Codes of Practice, including social responsibility requirements designed to protect vulnerable customers and prevent gambling-related harm.

Player Funds Protection

• Segregated accounts: Player funds are held in a segregated account, separate from the company's operational funds, in line with our stated policy.
• UKGC "Medium" protection level: Under the UK Gambling Commission's framework, this arrangement is classified as providing a "medium" level of funds protection. This means that, in the event of insolvency, there is some degree of protection for customer funds, but not absolute guarantee of full repayment.
• Transparency: Further information about how your funds are held and the implications of this rating is available in our Terms and Conditions and on the UK Gambling Commission's website.

Risk-Based Behavioural Monitoring

To meet our social responsibility obligations, we use a combination of automated systems and trained staff to monitor for indicators of gambling-related harm. These may include:

• Significant or rapid increases in deposit amounts or frequency of gambling sessions.
• Repeated attempts to deposit after failed payments or declined transactions.
• Patterns of "chasing losses", such as quickly returning after substantial losses to place higher-risk bets.
• Very long or frequent sessions, particularly at night or outside typical leisure hours.
• Requests to remove or increase safer gambling limits shortly after they have been set.

When We May Contact You

Where our monitoring identifies patterns that may suggest heightened risk, our safer gambling or customer support teams may:

1. Send safer gambling messages: Provide in-account or email notifications highlighting your recent activity, available tools (limits, Time-Out, self-exclusion), and sources of support.
2. Contact you directly: Reach out via email, SMS, live chat, or telephone to discuss your gambling behaviour, provide information about safer gambling, and signpost professional help.
3. Request additional information: Ask for details about your financial circumstances or affordability, especially if your spending pattern significantly increases.
4. Apply protective measures: Where appropriate, impose or adjust limits, restrict certain products, or suspend/close your account to protect you, even if you have not requested these steps.

Any use of your personal data for monitoring and intervention is carried out in accordance with our Privacy Policy and applicable data protection laws. In certain cases, our safer gambling evaluations and interventions may consider activity across related brands operated on the Neptune Gaming Platform, including CosmoSpins and Jackpot Comet, in line with cross-brand policies designed to prevent harm.

If you have a complaint about our responsible gambling measures or any other aspect of our service that we cannot resolve to your satisfaction, you may refer the dispute to our appointed Alternative Dispute Resolution (ADR) provider, the Independent Betting Adjudication Service (IBAS), via ibas-uk.com. Details are provided in our Terms and Conditions and on our UK Gambling Commission public register entry.

Updates

Responsible gambling regulations and industry best practices evolve over time, and we may update this page to reflect changes in our tools, procedures, or legal obligations. When we make material changes to our responsible gaming information or policies:

• We may notify you by email using the address registered to your k7bet.casino account.
• We may display notices, banners, or pop-ups within the website or mobile app, especially after you log in.
• We will update the text of this page and, where appropriate, related sections of our Terms and Conditions, Bonus Policy, and Privacy Policy.

We encourage you to review this page regularly so that you remain fully informed about the tools and support available.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, wish to request support, or would like to make suggestions about how bet-7-k-united-kingdom can improve safer gambling measures on k7bet.casino, you can contact our dedicated team using the channels below.

• Email (Responsible Gaming Team): [email protected]
• Telephone (Customer Support / Responsible Gaming): +44 (0)20 0000 0000 (standard UK call charges apply; not a counselling service).
• Secure contact form: When logged in, navigate to "My Account" > "Responsible Gaming" and use the feedback or support request form to contact us securely.
• Live chat: Our customer support team is available via live chat on k7bet.casino and can refer you to the safer gambling team where appropriate.

You may use these channels to:

• Ask for more information about our safer gambling tools and how to use them.
• Request assistance in setting or adjusting limits, Time-Outs, or self-exclusion.
• Provide feedback on your experience with our responsible gaming measures.
• Raise concerns about your own gambling behaviour or that of another person using bet-7-k-united-kingdom via k7bet.casino.

Please note that we cannot accept bets, instructions to place wagers, or requests for credit via email, telephone, or the contact form. Our team will handle your responsible gaming queries sensitively and confidentially, in line with our Privacy Policy and regulatory obligations.